If you want the picnic for a special event, or special date, please book as soon as possible. We are already booking for this year. Weekend dates book up quickly, so if you would like a weekend date, please book at least 6 weeks in advance. We always try our best to schedule you, but sometimes it might not be possible.
WHAT DO I NEED TO DO BEFORE I BOOK A SOIRÉE PICNIC?
Before we can start planning your Soirée Picnic. We will need to gather some important information about your event. All customers must fill out theCustomer Information Sheet. Once you have filled out the following information one of our team will be in contact with you about package prices and event details.
HOW DO I BOOK MY SORIÉE?
Our team will contact you about your inquiry for your Soirée picnic. This does not guarantee your reservation. Reservations for your date and time will not be reserved until after you have given a $100 non-refundable security reservation deposit fee, to secure your date. Contracts and picnic payments will be discussed after the $100 security reservation deposit has been made.
WHAT HAPPENS IF THERE IS BAD WEATHER?
Unfortunately, we cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it is going to rain. We’ll offer for your picnic to be rescheduled for any available date or moved indoors. There is also an enclosed bubble tent option you may purchase, as an add on that will protect you from light rain and cooler temperatures.
WHERE CAN WE PICNIC?
Its Your Party Soirée Picnics can be set up just about anywhere in San Antonio Texas, in your backyard, local parks, and even indoors. Unsure of where you want to have your luxury picnic? Contact us and we will provide you recommendations based on your specific event.
CAN WE BRING OUR OWN SNACKS, DRINKS, OR ALCOHOL TO OUR PICNIC?
Every great picnic deserves great food! We currently serve Gourmet Charcuterie Grazing Boards filled with meats, cheeses, crackers, fruit and sweet and savory pairings. You are also welcome to bring your snacks or food. Park do not permit alcoholic beverages. It's Your Party San Antonio will not be held responsible for any fines incurred. But also, remember to have fun. Just be discreet if you do! Wink
WHAT IS YOUR CANCELLATION POLICY?
Our picnics are designed, customized, and catered to booking. If for any reason you decide to cancel or reschedule your picnic please remember that your deposit is not refundable. We will gladly work with you to reschedule your picnic.
WILL I BE HELD RESPONSABILBE FOR DAMAGES?
We understand accidents happen and sometimes things get damaged! As the party host, you need to be aware that you will be responsible for the replacement of any lost or damaged goods. We currently do not require damage deposits. Payment for damages and excessive cleaning fees are due immediately at the time of discovery during pickup. We appreciate your understanding.
CAN WE LEAVE WHENEVER WE WANT?
If you would like to leave earlier than the arranged time, please provide us a 30 min notice via phone call or text. You are responsible for the picnic items until we are able to return and pack up.
WHAT TYPE OF PAYMENT ARE ACCEPTED?
Venmo or Zelle payments are preferred, in an effort to keep costs down. All major credit cards are accepted through Square, with an added 3% processing fee and 8.5 % sales tax. JUST SEARCH @itsyourparty AND IT SHOULD POP UP!
HOW LONG DOES A SOIRÉE PICNICS SET UP TAKE?
Our team is made up of two or three people depending on the setup. Usually, picnics setups takes up to 30 minutes to an hour depending on the size of your picnic. Sometimes, due to special circumstances the setup might take longer to assemble. Disassembling usually takes 30 minutes or more.
IS THERE A TRAVEL FEE?
Delivery is included in the price of the party, nothing extra! Delivery within 15 miles of zip code 78230. Any picnics outside the 15 mile radius of 78230 will incur additional fees for delivery. Please let us know the event address and we advise you of the delivery cost if any!
CAN I EXTEND MY SOIRÉE PICNIC?
Yes, of course! Additional hour will be $50
WHAT IF MY GUEST IS RUNNING LATE?
Please advise your guest that the party will begin promptly at the scheduled time. All parties are carefully planned out according to a certain predetermined schedule of events.
HOW DO YOU DISINFECT ITEMS?
All of our decorative pillows are machine washed. Rugs are spot cleaned and vacuum after every picnic. All hard surfaces are disinfected.
SLUMBER SOIRÉE SLEEPOVER
HOW DO I BOOK A SOIRÉE SLEEPOVER PARTY?
Simply fill out the customer information sheet. We will email you our proposal and booking confirmation with your desired date, time, quote, and instructions. Our team will contact you about your inquiry for your Slumber Soirée Sleep Over. This does not guarantee your reservation. Reservations for your date and time will not be reserved until after you have given a $100 non-refundable security reservation deposit fee, to secure your date. Contracts and Slumber Soiree Sleepover payments will be discussed after the security deposit has been made. We highly recommend booking your party at least 4 weeks in advance to ensure availability on your event date.
SO HOW DOES IT ALL WORK?
All our packages are designed to be hassle free. On the day of your experience we Deliver, Set up & Style, check everything is in order and leave to let you and your family enjoy your celebration. We then return to pack down and Collect the next day. It's that easy.
IS THERE A TRAVEL FEE?
Delivery is included in the price of the party, nothing extra! Delivery within 15 miles of zip code 78230. Any picnics outside the 15 mile radius of 78230 will incur additional fees for delivery. Please let us know the event address and we advise you of the delivery cost if any!
HOW LONG DOES IT TAKE TO SETUP AND BREAKDOWN A PARTY?
Our team is made up of two or three people depending on the setup. We will set everything up on the day of the event. When the event’s start time is before 11:00 a.m. We can set it up the day before. Usually, Our Soirée Sleepover setup needs about 60-90 minutes to setup and style a party. Sometimes, due to special circumstances the setup might take longer to assemble. About 30-60 minutes to breakdown a party.
HOW MUCH SPACE WILL I NEED TO HAVE CLEARED?
The teepees are 3ft by 6 ft each. If you are worried about having enough room for the tents you require, please let us know the size of the space and we can work out a layout that fits. You will need to have the area clear of all furniture/other decor before we arrive so that set up goes smoothly!
WHAT IS YOUR CANCELLATION POLICY?
Your deposit is non refundable. However, we understand that things can happen. Given the custom nature of our services and the amount of care, love, and dedication that goes into planning and executing a Sleepover. We will gladly work with you to reschedule your Soirée Sleepover.
CAN THE KIDS EAT IN THE TENTS?
Please do not allow kids to eat or drink in the set ups. If there are any damages, stains, or missing items. The customer will incur additional fees outside the discussed and/or agreed price for missing or damaged items.
HOW IS THE BEDDING CLEANED?
All of our bed linens are machine washed after every sleepover experience. All other fabrics (teepee covers and decorative pillows) are spot cleaned and are treated with a safe, natural, non-toxic, antibacterial solution. All hard surfaces are disinfected.
OOPS! WHAT IF I RUIN SOMETHING?
We understand accidents happen and sometimes things get damaged! As the party host, you need to be aware that you will be responsible for the replacement of any lost or damaged goods. We will provide you with an inventory of delivered items for your quick reference. We currently do not require damage deposits. Payment for missing or damaged items will incur additional fees outside the discussed and/or agreed price and will be due immediately at the time of discovery during pickup.
Some suggestions of materials that should be avoided around tent times: Slime, Blood, Paint, Nail Polish, Red or dark colored stains such as juices, glow stick leakages, and food like pizza and spaghetti. Which have damaged fur, linens, and teepee fabrics etc. Unfortunately these, as well as bed-wetting accidents will automatically be a replacement. We appreciate your understanding.
DO YOU PROVIDE SLEEPING PILLOWS?
A pillow to sleep on is NOT provided. Our pillows are decor pieces only and should not be used as sleeping pillows. We suggest having your guests to bring their own pillow from home for hygiene purposes. We also find that children find comfort, and ultimately sleep better, when they have a pillow from home.
DO YOU HAVE THEMES FOR BOYS AND GIRLS?
Absolutely! We have themes for boys and girls but also themes that are more gender neutral.
MAY I HOST A SOIRÉE SLEEPOVER AN A HOTEL OR CLUB HOUSE?
Absolutely. You will need to check that the party room is cleared in preparation for our arrival and you will also need to ensure that the venue is aware of our arrival and provides adequate loading/unloading facilities and access to the party room.
IS IT JUST FOR KIDS?
Not at all. We have experiences for adults, families, and kids of all ages. We’ve helped host everything from Mommy & Me SleepOvers, to Ladies Night Dinner Parties, to Bridal Shower GlampOuts. Our experiences are tailored to your needs and we ensure everything is age appropriate.
WHAT TYPE OF PAYMENT ARE ACCEPTED?
Venmo or Zelle payments are preferred, in an effort to keep costs down. All major credit cards are accepted through Square, with an added 3% processing fee and 8.5 % sales tax. JUST SEARCH @itsyourparty AND IT SHOULD POP UP!
CHARCUTERIE BOARDS
HOW TO PLACE IN A ORDER?
Simply fill out the customer order form.
WHAT TYPES OF PAYMENT ARE ACCEPETED?
Venmo or Zelle payments are preferred, in an effort to keep costs down. All major credit cards are accepted through HoneyBook, with an added 3% processing fee and 8.25 % sales tax. FULL PAYMENT IS DUE UPON ORDER PLACEMENT TO SECURE YOUR ORDER AND THE DATE.
DO YOU OFFER DELIVERY?
Local pick up in 78230 area is preferred. Complimentary delivery within 10 miles from 78230. $5 fee within 15 miles $10 fee within 20-25 miles
WHAT IS YOUR CANCELLATION POLICY?
We are happy to accommodate a full refund if you cancel your board 7 days or more in advance of the delivery date. In the case of cancellation notified seven (7) business days or less notice, Cheese Please will retain the full amount paid.
DO YOU ACCOMODATE FOR FOOD ALLERGENS?
Our gourmet grazing boards are a mix of artisan ingredients; cheese, nuts, fruit, cured meats, olives, etc. Anyone with a food allergy should refrain from consuming our product. We are able to accommodate on some dietary restrictions and allergies, if communicated prior to your board being prepared. Please note, there is a risk of cross contamination so SEVERE ALLERGIES DO NOT CONSUME OUR PRODUCT. Thank you
WHAT COMES WITH EACH BOARD?
All boards are packaged like a gift and come with wooden serving utensils such as wood knives, honey dipper, ready to enjoy. We do not provide plates, napkins, or cutlery.
HOW LONG DOES THE BOARD STAY FRESH?
We recommend consuming your board the same day for ultimate freshness and flavor. Quality and fresh product is important. They do hold up well the following day, your crackers may need to be refreshed. We do not recommend to consume after that.